Terms & Conditions

  • Unboxing Video Required: A proper unboxing video is mandatory for any return or replacement.
  • Video Guidelines:
    • Start recording before opening the parcel.
    • If the product is damaged or defective, mention it in the video without any cuts or pauses.
  • Replacement Policy: We offer replacements only for products with damages or defects shown in the unboxing video.
  • No Refunds: We do not have a refund policy.
  • Return Window: Returns or replacements must be requested within 5 days of delivery.
  • Warranty & Guarantee: No products are covered under warranty or guarantee.
  • Offline Store Policy:
    • Online purchases cannot be collected from our offline store.
    • No service for online orders will be provided at our offline store.
  • Product Details: Check Instagram or our website for color and specification details before purchasing.
  • Delivery Restrictions:
    • No home delivery in non-serviceable areas—orders must be collected from the nearest courier agency.
  • Customer Support: Any issues must be reported to our customer support email within 5 days.

This ensures a smooth process for all returns and replacements.