Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or sales events, processing times may be extended. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
We offer several shipping options at checkout to best suit your needs. Shipping rates are calculated based on the weight of your order and destination. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
Please note that delivery times are estimates and not guaranteed. External factors, such as carrier delays or weather conditions, may impact delivery.
International Shipping
We currently don't offer international shipping. But In future we are planning to expand by Delivering Internationally.
Order Tracking
Once your order has shipped, you will receive an email with tracking details. Please allow up to 48 hours for tracking updates to appear. If you do not receive your tracking details, feel free to contact our support team.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered. If your package is lost in transit, please contact the shipping carrier directly. If you need further assistance, reach out to our customer service team.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the item and packaging. We will work to resolve the issue promptly.
Returns & Exchanges
For information on returning or exchanging an item, please visit our [Return Policy] page.
Contact Us
If you have any questions about our shipping policy, feel free to contact our support team at [jaykayenterpriseofficial@gmail.com].