Cancellation & Refunds

Cancellation Policy

Order Cancellation
We strive to process and ship orders as quickly as possible. If you need to cancel your order, please contact us immediately at [jaykayenterpriseofficial@gmail.com]. Order cancellations are only possible if the order has not yet been processed for shipping.

Shipped Orders
Once an order has been shipped, it cannot be canceled. If you no longer wish to keep your order, please refer to our email [jaykayenterpriseofficial@gmail.com] for details on how to return your item.

Refunds for Canceled Orders
If your order is successfully canceled before shipping, a full refund will be issued to your original payment method. Please allow up to 5-7 business days for the refund to reflect in your account.

Changes to Orders
If you need to make any changes to your order (such as updating the shipping address or modifying items), please reach out to us as soon as possible. We will do our best to accommodate changes before the order is processed.

Contact Us
For any cancellation requests or further assistance, please reach out to our customer support team at [jaykayenterpriseofficial@gmail.com].